PRIVACY & DATA PROTECTION POLICY

Last updated: September 2026

Monde Avenir S.à r.l. respects your privacy and is committed to protecting your personal data.

This Privacy & Data Protection Policy explains how we collect, use, store and protect personal data when you visit our website, contact us or engage our services.

1. WHO IS RESPONSIBLE FOR YOUR PERSONAL DATA?

The data controller is:

Monde Avenir S.à r.l.
4 rue Aloyse Simon
L-8320 Capellen
Luxembourg

RCS Luxembourg: B177722
VAT number: LU26172666

Email: contact@mondeavenir.lu
Telephone: +352 621 355 207

For questions concerning this policy or the way we process your personal data, please contact us using the details above.

2. PERSONAL DATA WE MAY COLLECT

The personal data we collect depends on how you interact with Monde Avenir.

When you use our website contact form, we may collect your first and last name, email address, telephone number, the nature of your enquiry and any information you choose to include in your message.

If you engage Monde Avenir to provide property-related advisory services, we may also process information necessary to provide those services, including correspondence, property information and documentation, information relating to a proposed property transaction and billing or administrative information.

We may also receive personal data directly from you by email, telephone, during meetings or through documents you provide to us.

Our website may additionally process limited technical information necessary for its operation and security, including information associated with cookies and similar technologies as described below.

3. WHY WE PROCESS YOUR PERSONAL DATA

We process personal data only where we have an appropriate legal basis.

To respond to enquiries

When you contact Monde Avenir through our website, by email or by telephone, we use the information you provide to respond to your enquiry and, where appropriate, discuss the services about which you have requested information.

Where your enquiry concerns services that you may engage us to provide, the legal basis for this processing is taking steps at your request before entering into a contract. In other circumstances, we may rely on our legitimate interest in responding to communications concerning our business.

To provide our services

When you engage Monde Avenir, we process information necessary to provide the services agreed with you. The legal basis is generally the performance of our contract with you.

For accounting, tax and legal obligations

Certain information must be processed and retained to comply with accounting, tax and other legal or regulatory requirements. In these circumstances, processing is based on our legal obligations.

For the operation and security of our website

Limited information may be processed where necessary to operate, maintain and protect our website and information systems. Depending upon the circumstances, this may be necessary for the provision of the website or based on our legitimate interests in maintaining secure and effective business systems.

Marketing communications

Where we send electronic marketing communications for which consent is required, we will obtain that consent beforehand. You may withdraw your consent at any time.

Submitting an enquiry through our contact form does not, by itself, constitute consent to receive marketing communications.

4. PROPERTY-RELATED INFORMATION

Because Monde Avenir provides independent property advisory services, documents supplied to us by clients may contain personal data relating to other individuals—for example property owners, co-owners, representatives or other persons involved in a transaction.

We process such information only insofar as reasonably necessary to assess the property, documentation or proposed transaction and to provide the service requested by our client, or where processing is otherwise required or permitted by law.

We do not use such information for unrelated marketing purposes.

5. WHO MAY PROCESS YOUR PERSONAL DATA?

We do not sell your personal data.

Personal data may be disclosed to or processed by service providers where this is necessary for the operation of our business. These may include providers of:

website hosting, website forms and related services;
email and communications services;
IT, cloud storage and business software;
accounting and professional services; and
other technical or administrative services necessary for our activities.

Our website is operated using Wix, and information submitted through the website contact form is stored through Wix's systems. Wix therefore processes certain personal data in connection with the hosting and operation of our website and its forms. Wix provides a Data Processing Agreement governing its processing of its users' data.

Personal data may also be disclosed where required by law or to competent public authorities where we have a legal obligation to do so.

6. INTERNATIONAL DATA TRANSFERS

Some of the service providers we use may process personal data outside Luxembourg or the European Economic Area.

Wix states that personal information may be stored or processed in the United States, Europe, Israel and other jurisdictions. Where personal data originating in Europe is transferred to a country for which an adequate level of protection has not been recognised, Wix states that it uses appropriate transfer mechanisms, including relevant Standard Contractual Clauses where applicable.

Where other service providers process personal data outside the European Economic Area, appropriate safeguards will be used where required by applicable data-protection law.

7. HOW LONG DO WE KEEP PERSONAL DATA?

We retain personal data only for as long as reasonably necessary for the purpose for which it was collected, including to satisfy applicable legal, accounting and tax requirements and, where appropriate, to establish, exercise or defend legal claims.

The appropriate retention period therefore depends on the nature of the information and the reason for which it is held.

Information relating to enquiries that do not result in an engagement will not be retained longer than reasonably necessary for handling the enquiry and any appropriate follow-up.

Information relating to clients and services provided may be retained for longer where this is required by Luxembourg accounting, tax or other applicable legal requirements.

8. YOUR DATA-PROTECTION RIGHTS

Subject to the conditions provided by applicable law, you may have the right to:

request access to the personal data we hold about you;
request correction of inaccurate or incomplete personal data;
request deletion of your personal data;
request restriction of processing;
object to certain processing;
request portability of your data where applicable; and
withdraw consent at any time where processing is based on consent.

Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.

To exercise your rights, contact us at contact@mondeavenir.lu.

We may need to verify your identity before responding to a request.

9. RIGHT TO LODGE A COMPLAINT

If you have concerns about the way your personal data is processed, you also have the right to lodge a complaint with Luxembourg's data-protection authority:

Commission nationale pour la protection des données (CNPD)
Luxembourg

CNPD – Commission nationale pour la protection des données

We would, however, welcome the opportunity to address any concerns directly, and you may contact us first using the details provided above.

10. COOKIES AND SIMILAR TECHNOLOGIES

Our website uses cookies and similar technologies.

Certain cookies are strictly necessary for the security, operation and functionality of the website. These may be used without prior consent where permitted by law.

Other cookies, including functional, analytics or marketing cookies where applicable, are used only in accordance with the choices you make through our cookie-consent mechanism.

When you first visit our website, you can accept or decline optional cookies or manage your preferences by category.

You can subsequently review or change your choices at any time using the Cookie Settings facility available on the website.

Information about the available categories of cookies and their purposes can also be viewed through Cookie Settings.

Luxembourg's CNPD confirms that cookies strictly necessary to provide a requested service, including certain security cookies and cookies used to remember cookie choices, can be exempt from prior consent. Non-essential cookies generally require prior consent, and users must be able to withdraw that consent as easily as they gave it.

11. THIRD-PARTY WEBSITES

Our website may contain links to third-party websites or services.

Monde Avenir does not control the privacy practices of those third parties. If you follow a link to another website, we recommend reviewing that website's privacy information.

12. DATA SECURITY

We take reasonable technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, loss or destruction.

We also use service providers that maintain their own security measures. Wix states that personal information stored within its systems is subject to technical and organisational security measures, and Wix maintains a Data Processing Agreement covering its processing activities.

No internet-based system can, however, be guaranteed to be completely secure.

13. AUTOMATED DECISION-MAKING

Monde Avenir does not use personal data collected through this website to make decisions based solely on automated processing that produce legal effects or similarly significant effects on individuals.

14. CHANGES TO THIS POLICY

We may update this Privacy & Data Protection Policy from time to time to reflect changes to our services, website, service providers or applicable legal requirements.

The date at the top of this page indicates when the policy was last updated.

15. CONTACT

For questions about this Privacy & Data Protection Policy or the way Monde Avenir processes your personal data, please contact: